Logicbroker-Support

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Latest activity by Logicbroker-Support
  • Logicbroker Support created an article,

    Order Details

    The Order Details page shows you all the details associated to a specific order. Navigate to the Order Management page. Locate the order you would like to work on and choose View. Clicking View o...

  • Logicbroker Support created an article,

    Accept & Cancel Multiple Orders

    Creating an acknowledgement (acceptance, backorder and/or cancellation) is how a vendor/supplier communicates that the order has been received and the items have been accepted (or not). This inform...

  • Logicbroker Support created an article,

    FTP Directories

      When you log in to the FTP site, you will see the applicable directories listed in the table below (there are more than what is listed). This is where you can send/receive documents with each dir...

  • Logicbroker Support created an article,

    JSON Sample Files

    Download the ZIP file to see sample files that correspond to the BBQGuys test cases.   Update History: 3/18/19 - Sample files added

  • Logicbroker Support created an article,

    Creating a Shipment

    BBQGuys has a full suite of options when creating shipments, whether they are in the Portal or via another communication method (EDI, XML, API, CSV). There are also videos available on each shipmen...

  • Logicbroker Support created an article,

    Acknowledgement Specification

    *API field name refers to field names for XML, JSON, and CSV field names.  EDI Field Logicbroker/API Field Description Requirement N/A Identifier.SourceKey Identifier that will come fro...

  • Logicbroker Support created an article,

    Account: How do I add users to our account?

    You can add, modify and remove users from the Portal. To learn how to add users, read the Managing Users article here: https://bbqguys.logicbroker.com/hc/en-us/articles/360023062191-Managing-Users 

  • Logicbroker Support created an article,

    Can I be notified when my shipments or invoices fail?

    Yes, you can set up notifications to let you know when a shipment or invoice fails. This means that the shipping and/or invoice data was NOT transmitted to BBQGuys. See this article for more detail...

  • Logicbroker Support created an article,

    EDI Sample Files

    Download the ZIP file to see sample files that correspond to the BBQGuys test cases.   Update History: 5/10/19 - Updated all test cases to include Bill to Address information 4/15/19 - updated Test...

  • Logicbroker Support created an article,

    Logicbroker Contact Information

    Logicbroker is best equipped to answer questions related to how you interact with our systems. Topics such as the Logicbroker Portal, your integration method (EDI, Portal, etc.), order testing, and...