Logicbroker Support

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Activity overview

Latest activity by Logicbroker Support
  • Logicbroker Support created an article,

    Order Details

    The Order Details page shows you all the details associated to a specific order. Navigate to the Order Management page. Locate the order you would like to work on and choose View. Clicking View o...

  • Logicbroker Support created an article,

    Accept & Cancel Multiple Orders

    Creating an acknowledgement (acceptance, backorder and/or cancellation) is how a vendor/supplier communicates that the order has been received and the items have been accepted (or not). This inform...

  • Logicbroker Support created an article,

    BBQGuys Contact Information

    BBQGuys Contacts: vendorsupport@bbqguys.com – All Operational and Inventory questions categoryteam@bbqguys.com - overall vendor relationship pricing@bbqguys.com– New price lists and pricing policy...

  • Logicbroker Support created an article,

    Creating an Invoice

    Creating an invoice is how to request payment from the retailer for the item(s) shipped. Follow these steps to create an invoice in the Portal. 1.  There are two ways to pull up an order that you w...

  • Logicbroker Support created an article,

    Ship & Cancel Multiple Orders

    IMPORTANT: Due to the shipping requirements of dimensions, weight, and ship-from address, this feature is NOT available for BBQGuys orders. See the Creating a Shipment article.  Creating a shipment...

  • Logicbroker Support created an article,

    Order Management

    The Order Management page shows you all orders submitted by the Retailer or Partner.   Definitions: ID# is a unique identifier used by Logicbroker. Reference# is typically the PO Number or Partner...

  • Logicbroker Support created an article,

    Creating a Shipment

    BBQGuys has a full suite of options when creating shipments, whether they are in the Portal or via another communication method (EDI, XML, API, CSV). There are also videos available on each shipmen...

  • Logicbroker Support created an article,

    Creating an Acknowledgement (Accept/Cancel/Backorder)

    Creating an acknowledgement is how a vendor/supplier communicates that the order has been received and the items have been accepted (or not). This information is transmitted to the retailer so they...

  • Logicbroker Support created an article,

    Logicbroker Contact Information

    Logicbroker is best equipped to answer questions related to how you interact with our systems. Topics such as the Logicbroker Portal, your integration method (EDI, Portal, etc.), order testing, and...

  • Logicbroker Support created an article,

    Packing Slip Specification

    Below is a sample BBQGuys packing slip (also attached). Note it's just sample data, for example the Order Number would be populated. Mapping is below the screenshot:   Field Mapping Packing Sli...