It is important to note that once a Logicbroker document is created it cannot be edited. Please exercise caution when creating documents to avoid delays in processing orders.
- Orders must be acknowledged, by line item including the estimated ship date, by noon the following business day
- When you acknowledge a purchase order, you accept all order details including:
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- Price
- Spcified model number (s)
- Quantities
- Acknowledgements must include an accurate estimated ship date (this will be conveyed to the customer)
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- If you are unaware of an accurate estimated ship date at the time of initial acknowledgement, please enter a best guess ship date.
- Enter a new Acknowledgement if you will not be able to meet the original estimated ship date for items on the order
- Enter accurate Quantities for Accept/Cancel/Backordered : - - If an item is out of stock (backordered) please mark the items as backordered in Logicbroker and keep the order open until the item is available to ship out.