It is important to note that once a Logicbroker document is created it cannot be edited. Please exercise caution when creating documents to avoid delays in processing orders.
1) Orders must be acknowledged, by line item including the estimated ship date (ESD), by noon the
following business day.
2) When you acknowledge a purchase order, you accept all order details including:
a) Price
b) Specified model number(s)
c) Quantities
3) Acknowledgements must include an accurate estimated ship date (this will be conveyed to the customer)
a) If you are unaware of an accurate estimated ship date at the time of initial acknowledgement,
please enter a best guess ship date.
b) Enter a new Acknowledgement if you will not be able to meet the original estimated ship date for items on the order.
c) Enter accurate quantities for Accepting or Cancelling an order:
i) If an order is requested to be cancelled, please cancel the entire order. - This does not apply to our inbound vendors.