To Ship Parcel, generating a label in the Portal:
- Enter in the PO number in the search bar and click Search.
- Click on View next to the Order status Ready to Ship.
- Click Ship on the top right of the screen.
- Enter in Ship From address (or use Address Book)
- From the Packages drop down, choose the merchant’s account (BBQGuys)
- Enter in dimensions and weight for the box.
- Confirm the items on the box (it pre-populates with what was ordered, but you can edit if you need to).
- If you have more than one box, click Remove to remove the item from the first box, and click Add Box to add an additional one.
- Enter in the dimensions and weight of the second box.
- After all boxes are added and dimensions are entered, click Submit (on the top right corner of the page).
- The label will generate; click Download.
- You can also scroll down to the Attachments and download the label from there.
- Do NOT use the GS1 label in the More Actions section. This not relevant to any orders as this time.
To Ship Freight, scheduling with Convey:
- Enter in the PO number in the search bar and click Search.
- Click on View next to the Order status Ready to Ship.
- Click Ship on the top right of the screen.
- Enter in Ship From Address (or use Address Book)
- Under General Information, enter in Pickup Date (right side of screen) for when the pallet should be picked up.
- From the Packages drop down, choose another system (manual entry)
- Leave the Carrier BLANK (it will show the word Select…)
- Enter in dimensions and weight for the pallet.
- Confirm the items on the pallet (it pre-populates with what was ordered, but you can edit if you need to).
- If shipping multiple pallets, click Remove to remove the item from the first pallet and click Add Pallet to add an additional one.
- Enter in dimensions and weight of the second pallet.
- When shipping multiple freight items, enter in the appropriate Freight Class Override, located under the item in the Shipment Items tab. Review the Freight Class Overrides document located in the BBQGuys Help Center here.
- After all pallets are added, dimensions are entered, and freight class override are entered (if applicable), click Submit (on the top right corner of the page). Wait 10 seconds, and the BOL information (the Tracking URL) will appear on the right side of the screen under the General Information tab. Click the link to download the BOL.