- All updated price lists must be sent to pricing@bbqguys.com at least 15 business days before the effective date. Updating the pricing in Logicbroker is not considered notifying BBQGuys of the update, nor is the Inventory file considered to be an official price list.
- If pricing is incorrect on a purchase order, please complete a cancellation acknowledgement and then email our pricing team at pricing@bbqguys.com and cc vendorsupport@bbqguys.com. BBQGuys will verify the pricing details and send a new purchase order with corrected pricing at our earliest opportunity.
In this email, please provide:
(a) Purchase Order Number (POXXXXXX is the actual PO number being cancelled).
(b) The affected items
(c) The correct pricing